Wireless keyboard and mouse combos are continually to grow in popularity. They’re perfect for typing while you are sitting back and relaxing, keeping pets from getting tangled in the wires, and keeping an overal clean look on your desk. However, sometimes your keyboard will just not work, whether you’re hooking it up to another computer or even simply changing the batteries. The following is a troubleshooting guide to aide you in getting your wireless/keyboard mouse combo functioning properly again.
1. Follow the instructions provided in your user manual for connecting the keyboard and mouse to the wireless sensor. If reconnecting does not work, go on to the next step.
2. Check to make sure the batteries are not dead. While this may seem like the most basic thing to check, it can also be overlooked. Some wireless sensors can even tell you when the battery is dying or dead. If the batteries are dead, install a fresh set of batteries and reconnect the keyboard and mouse.
3. Check the drivers for possible updates. Although not often a common problem, you should have Windows Device Manager check for it automatically or check the manufacturer’s website yourself.
4. Uninstall the drivers, unplug the wireless sensor, and restart your computer. Once your computer is fully booted, plus the wireless sensor back in and allow Windows to recognize the device. Sometimes a fresh install of the drivers will allow the keyboard/mouse combo to work again.
5. Battery Conductor Nodes. Look on the inside of the battery compartment, specifically at the positive/negative node springs, whichever is easier to access. If the spring is compressed, it means the springs are not receiving the electric charge from the battery to power it. Therefore, the spring needs to be uncompressed. Take a small screwdriver and carefully pop the spring out a little bit. Reinstall the batteries.
These are very basic things to check before assuming that your keyboard/mouse is completely dead. If your keyboard/mouse combo continues to cease functioning, consult your owner’s manual for further specific troubleshooting.
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Video to be posted soon.