IE 7 Opens then Closes Issue Resolved

whoknew — Mon, 01 Jun 2009 07:45:11 +0000

Today I ran into an interesting problem where a virus infection on a computer caused a major issue with IE7. After doing some research and messing around on my own I found the easiest way to get IE7 back up and running if you run into a similar issue.

Description of the issue:
Internet Explorer 7 will only open for a brief period of time and closes. Users are unable to get into internet options from control panel or by right clicking on the IE7 icon on the desktop.

Cause of issue:
This issue is most likely caused by some type of malware on the system. Please before you attempt any repairs of IE7 run your virus protection software to ensure the system is clean of infection before you continue.

Resolution to issue:

First and foremost if SP3 is installed please remove it from the system. This will allow you to uninstall IE7 and have it roll back to IE6.
After you have removed SP3 reboot and remove IE7.
I highly recommend after IE7 is removed that you rerun your virus scanning software to ensure the infection has been removed off the system.
After confirming the infection has been removed run windows updates to reinstall both SP3 and IE7.

Conclusion:
I am making this post because I could not find any resource on the web that would give me a straight answer. If you have any questions just leave a comment below or shoot me an email at support@geekologist.net

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IE 7 Opens then Closes Issue Resolved